- Year-Round Comfort With
Heat Pump Repair
When your heat pump is not heating or cooling the way it should, GAD Air can help you find the cause and understand your repair options. We serve residential and commercial customers.
30+
Years in business
5.0
Average customer rating
100%
Satisfaction guarantee
- Residential & Commercial HVAC
- Heating & Cooling Repairs
- Installation & Replacement Services
- Diagnose the Issue. Explain the Options. Restore Comfort.
Heat Pump Troubleshooting and Repair
A heat pump provides both heating and cooling, so a problem can affect your comfort in every season. Causes range from thermostat settings and airflow restrictions to outdoor unit issues, electrical faults, and refrigerant-related problems.
GAD Air inspects your system, explains what we find, and discusses practical repair options. If your heat pump is older or repairs are adding up, we can also help you consider whether replacement is worth exploring.
Contact us to describe the problem and request a service appointment.
Signs Your Heat Pump May Need Repair
These common symptoms are worth having a professional look at.
- Not Heating Properly: Your space does not warm up the way it should in cold weather.
- Not Cooling Properly: Your space does not cool the way it should in warm weather.
- Ice on the Outdoor Unit: You notice heavy ice buildup that does not clear.
- Weak Airflow: Less air is coming from the vents than before.
- Constant Running: The system runs for long periods without reaching the set temperature.
- Strange Noises: You hear grinding, squealing, buzzing, or other unusual sounds.
- Higher Energy Bills: Your costs have risen without a clear change in usage.
- Our Services
Complete Heat Pump Repair Solutions
We focus on finding the actual cause of your comfort problem and explaining the repair options.
Heat Pump Diagnosis
Inspect your system to identify why it is not performing and explain the likely causes.
Heating Performance Troubleshooting
Investigate why your heat pump is not keeping your space warm during the heating season.
Cooling Performance Troubleshooting
Investigate why your heat pump is not keeping your space cool during the cooling season.
Outdoor Unit and Defrost Checks
Assess the outdoor unit, including frost and ice buildup and defrost operation.
Controls and Thermostat Checks
Check thermostat settings, wiring, and controls that may affect how the system runs.
Repair or Replace Guidance
If repairs may not be the best investment, we explain your options so you can decide with confidence.
- Why Choose GAD Air?
Your Local Partner for Heat Pump Repair
Heat pumps work in both heating and cooling modes, so diagnosing a problem means looking at the whole system. We examine how your equipment operates, explain what we find, and discuss practical options.
GAD Air is based in Somers, NY, and provides heat pump repair for residential and commercial customers. Serving selected communities across Westchester, Putnam, and Dutchess Counties, NY, we focus on practical recommendations and clear communication.
5-Star Reputation
Committed to delivering quality HVAC service and a positive customer experience.
Dedicated Team
Our team works hard to provide dependable service and practical heating and cooling solutions.
Satisfaction Guaranteed
We focus on quality workmanship and solutions tailored to your comfort needs.
Free Estimate
Request a free quote for your heating, cooling, or HVAC project.
- FAQ
Frequently asked questions
Quick answers to the questions we hear most. Still unsure? Call us and we will help.
Why is my heat pump not heating?
Thermostat settings, dirty filters, airflow restrictions, defrost issues, electrical faults, or refrigerant-related problems may be responsible. An inspection can help identify the cause.
Is ice on my heat pump's outdoor unit normal?
Light frost can occur in cold weather, and heat pumps have a defrost cycle to clear it. Heavy ice that does not clear may point to a problem worth having inspected.
Should I repair or replace my heat pump?
The decision depends on the equipment’s age, repair history, condition, and performance. We can assess the system and explain your options.
Does a heat pump need regular maintenance?
Routine maintenance can help identify worn parts and developing issues early, although it cannot prevent every failure. Ask us what is appropriate for your equipment.
Can you service ductless heat pump systems?
GAD Air offers Mitsubishi ductless system solutions. Contact us with details about your equipment so we can discuss what is appropriate.
Do you repair heat pumps for commercial properties?
GAD Air provides HVAC services for residential and commercial customers. Contact us to discuss your equipment and the problem.
